Accessibility

Accessibility Statement for CCBC Resort Hotel

Measures to support accessibility

CCBC Resort Hotel takes the following measures to ensure accessibility of CCBC Resort Hotel:

Include accessibility throughout our internal policies.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. CCBC Resort Hotel is partially conformantwith WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of CCBC Resort Hotel. Please let us know if you encounter accessibility barriers on CCBC Resort Hotel:

Phone: +1 (760) 324-1350
E-mail: Stay@RunwayCCBC.com
Visitor Address: 68300 Gay Resort Drive, Cathedral City, CA 92234
Postal Address: 68300 Gay Resort Drive, Cathedral City, CA 92234

We try to respond to feedback within (3) business days.

Limitations and alternatives

Despite our best efforts to ensure accessibility of CCBC Resort Hotel , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for CCBC Resort Hotel:

Website: Not all portions of our website may have text alternatives because some contributions may have come from outside sources. We monitor our email for information from users and typically repair issues within 3 business days. Please email us at Stay@RunwayCCBC.com with any questions or concerns.
ADA Compliance: Our pool is equipped with a pool lift but not all areas of the resort are equally equipped because of the age of the property, not all areas were built to accommodate add-on structures or equipment. Further, for some areas, it may not be feasible to alter the structure(s).. We consistently monitor the property. Please discuss with the owners by emailing us at Stay@RunwayCCBC.com. Please include as much information as possible so that we may review your concern..

Assessment approach

CCBC Resort Hotel assessed the accessibility of CCBC Resort Hotel by the following approaches:

Self-evaluation

Formal complaints

Email Stay@RunwayCCBC.com with screenshots or other information with may be helpful in researching and correcting the issue.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

CCBC Resort Hotel
Marketing Department
Website and Social Media

Date

This statement was created on 18 January 2024 using the W3C Accessibility Statement Generator Tool.